Bob's request to one of his customers:
Before I sleep or eat again, I will have pictures, explanatory updates for you and a more exact time line. All day today, tonight and tomorrow you will get your update. I am not resting till I get it. I have taken 3 cameras with me so I don’t run out of memory, battery or in case one won’t work.
When I pulled your file to get your update, I found a letter that was filed in it while I was out of town. It was from the Attorney General. I was totally unaware that it was there. File no 1208780 You, three others, Joe Godar jgodar@aol.com John Cerrone jcerrone3@charter.net and Eli Smith ersmith343@gmail.com have filed complaints. The ones that I have given you the email address to have written and spoken to the attorney general and have told her that everything is alright here. I am working with you on getting you all the updates you need. I ask that you do the same and withdraw your complaint from the attorney general. Phone number 919-716-6000 and email address SEDavis@ncdoj.gov . I do not need to get shut down, that would jeopardize you and about 30 other customers out of their cars. Please help me help you.
Thank you
Bob