Hitman's Pontiac Trans Am Forum

Vendors and Distributors => Phoenix Graphix => Topic started by: N PRGRES on March 11, 2012, 12:35:23 PM

Title: Decals just won't stick
Post by: N PRGRES on March 11, 2012, 12:35:23 PM
Cleaned the surface good with wax remover and the little pillar birds just will not come off of the top clear paper.  THe bigger decals had no issues but these little guys just will not separate, I need to call PG tomm and see if they will replace them.
Title: Re: Decals just won't stick
Post by: joe d on March 11, 2012, 01:05:33 PM
RENOVATIONS may have a solution to that take a deep breath
Title: Re: Decals just won't stick
Post by: RENOVATIONS on March 11, 2012, 01:20:50 PM
I put the decal in place with gel...press out the gel/bubbles...let sit for an hour or so...and use a small pull area of the paper (if it doesn't separate, try another pull area on the paper (use a very low angle of pull).
It does help if the paper is slightly damp.

If you have no luck, they may very well be defective but I haven't run across any yet that wouldn't separate
Title: Re: Decals just won't stick
Post by: N PRGRES on March 11, 2012, 06:51:44 PM
I put the decal in place with gel...press out the gel/bubbles...let sit for an hour or so...and use a small pull area of the paper (if it doesn't separate, try another pull area on the paper (use a very low angle of pull).
It does help if the paper is slightly damp.

If you have no luck, they may very well be defective but I haven't run across any yet that wouldn't separate
I have tried every pull area I can and it won't release ;(
Title: Re: Decals just won't stick
Post by: joe d on March 11, 2012, 06:54:55 PM
just might be a defect Dave. That sucks
Title: Re: Decals just won't stick
Post by: N PRGRES on March 11, 2012, 08:36:35 PM
just might be a defect Dave. That sucks
I am sure they will make it right
Title: Re: Decals just won't stick
Post by: joe d on March 11, 2012, 08:37:26 PM
they will i am sure
Title: Re: Decals just won't stick
Post by: N PRGRES on March 14, 2012, 06:26:28 AM
Called PG, they will replace the birds for free, after I send them the bad ones, which I find pretty stupid.
Title: Re: Decals just won't stick
Post by: joe d on March 14, 2012, 06:50:15 AM
thats the american way unfortunately
Title: Re: Decals just won't stick
Post by: N PRGRES on March 14, 2012, 08:21:46 AM
I could understand if it was a high value part, but a sticker?  probably about 5 bucks in material cost.
Title: Re: Decals just won't stick
Post by: norwood on March 14, 2012, 06:07:21 PM
Customer Service at its best.  ;)  These guys just keep giving me amo......They just don't get it
Title: Re: Decals just won't stick
Post by: N PRGRES on March 14, 2012, 08:05:00 PM
I guess when ya have the market fairly cornered.......I can't complain at least they are replacing them
Title: Re: Decals just won't stick
Post by: N PRGRES on April 01, 2012, 07:52:17 AM
So I sent them my decals as they requested and have heard nothing for 2 weeks.  I guess I have to call.  Their custer service sucks.  They were supposed to send me two new eagles.  I guess since it was a small order I don't matter.
Title: Re: Decals just won't stick
Post by: N PRGRES on April 01, 2012, 08:10:56 AM
Anyone have experience with Stecils and Stripes?
Title: Re: Decals just won't stick
Post by: SumB on April 06, 2012, 08:15:27 PM
I am having the exact same problems with stripes from PG.  I got a bad feeling this isn't going to end well.
Title: Re: Decals just won't stick
Post by: N PRGRES on April 06, 2012, 08:56:39 PM
I called them early this week, they said they sent some out last week to me, funny, it's been a week and a half and I have yet to see anything.  So far I am not impressed.
Title: Re: Decals just won't stick
Post by: SumB on April 06, 2012, 11:44:16 PM
Oh boy, I hope you see something soon.
Title: Re: Decals just won't stick
Post by: Burd Turd on April 07, 2012, 11:05:48 AM
I talked to the owner when I put the decals back on, and they sent me the small sail birds, then I had to buy the basic 6.6 decals too. ::) ::) ::) ::) ::) ::) ::) ::)
Title: Re: Decals just won't stick
Post by: norwood on April 07, 2012, 10:03:17 PM
They have this section here on the Hitman's Forum as a service to ALL THEIR CUSTOMERS, funny thing is they havn't  even logged in since November 05, 2008, 01:49:53 PM.  Just the facts, Sorry ;D
Title: Re: Decals just won't stick
Post by: Burd Turd on April 07, 2012, 10:06:37 PM
I guess that means everyone loves the decals except a couple of complainers,   ::) I rank PG rite up there with RAM AIR RESTO. I will never buy off of either again. >:(
Title: Re: Decals just won't stick
Post by: N PRGRES on April 08, 2012, 08:10:57 AM
Yeah I guess I am a complainer for wanting good customer service =(
Title: Re: Decals just won't stick
Post by: Burd Turd on April 08, 2012, 11:09:33 AM
You can put me in with the complainers, I put the decals on, and then found out he sent me the wrong birds, I spoke with the owner, and we talked for a while, then sends out the wrong stuff. :(
Title: Re: Decals just won't stick
Post by: one of 1107 on April 10, 2012, 05:51:16 PM
PG is on my dont not buy from list..       Stencils & Stripes is the best... 
Title: Re: Decals just won't stick
Post by: Aus78Formula on April 11, 2012, 05:41:22 AM
PG reply from time to time on the TAC forum where they have their own Sponsor's section for questions and feedback, maybe try there also.
Title: Re: Decals just won't stick
Post by: N PRGRES on April 11, 2012, 08:00:22 AM
PG reply from time to time on the TAC forum where they have their own Sponsor's section for questions and feedback, maybe try there also.
No they have shown me that they suck at helping customers so I will spend my money someplace else
Title: Re: Decals just won't stick
Post by: N PRGRES on April 11, 2012, 07:28:02 PM
Talked with Stencils and Stripes today.  Really nice guy and returned my call after leaving a message.  Bought one red sail bird to see how I like the color combo as opposed to the gold, since the car came with red decals.
Title: Re: Decals just won't stick
Post by: David Green on April 11, 2012, 08:39:33 PM
Talked with Stencils and Stripes today.  Really nice guy and returned my call after leaving a message.  Bought one red sail bird to see how I like the color combo as opposed to the gold, since the car came with red decals.
I vote for the gold decals on the red paint.  Just my opinion ;D
Title: Re: Decals just won't stick
Post by: N PRGRES on April 11, 2012, 09:21:00 PM
Talked with Stencils and Stripes today.  Really nice guy and returned my call after leaving a message.  Bought one red sail bird to see how I like the color combo as opposed to the gold, since the car came with red decals.
I vote for the gold decals on the red paint.  Just my opinion ;D
I like the gold but for some reason I want to take it back to it's stock config
Title: Re: Decals just won't stick
Post by: SumB on April 13, 2012, 03:22:03 AM
Your not alone, this is the most regretable purchase I have made in years.
Title: Re: Decals just won't stick
Post by: SumB on April 13, 2012, 12:38:10 PM
Although quality has been poor, to be fair I must add customer service has been good in my experience so far.
Title: Re: Decals just won't stick
Post by: gilbertsta on April 25, 2012, 03:36:05 PM
I purchased my decals from "PG" from this website. It was a simple no brainer operation. The decals have been on my car for at least 2years now. No problems....no complaints. Shipped fast. I would recommend them. "Hitman" helped me with the correct color of decals for my car.
Title: Re: Decals just won't stick
Post by: N PRGRES on April 25, 2012, 08:36:26 PM
Stencils and stripes has much better customer service. I have still yet to see my replacement decals from PG, go with who ya want, just my two cents
Title: Re: Decals just won't stick
Post by: PhoenixGraphix on April 27, 2012, 06:20:20 PM
I apologize for the delay.  I'm not sure what the hold up is, but would like to make sure that you're at least somewhat satisfied with this transaction.  Unfortunately I can't locate your file for without having more information.  Please call 800.941.4550 and ask for Nathan.  Thank you.
Title: Re: Decals just won't stick
Post by: norwood on April 27, 2012, 08:48:40 PM
Six weeks and still no decals?????????????
Title: Re: Decals just won't stick
Post by: SC79TransAm on April 27, 2012, 11:51:04 PM
air brush time!!! but serously anyone heard that the factory at one time did the graphics under the clear?  its why some of them leach into the metal and it leaves a ghost ettch like mine did?
Title: Re: Decals just won't stick
Post by: RENOVATIONS on April 27, 2012, 11:56:33 PM
Factory used single stage paint...not base/clear
Title: Re: Decals just won't stick
Post by: SC79TransAm on April 28, 2012, 12:09:31 AM
Factory used single stage paint...not base/clear
guess u cant believe everything u read
Title: Re: Decals just won't stick
Post by: 4SPEED on April 28, 2012, 07:36:19 AM
sorry but you guys just are not putting them on right or something...

I know the sail panel birds I think are some old stock , cause the last few kits Ive had  had the sail bird with the paper backer.   unless they come that way.     but I have not seen any problems with the few kits ive seen or helped put on. 

when you use wax/greese remover ,  are you wipping it off with a clean cloth as soon as you wipe the remover on.  kinda like wax on wax off.     you got to wipe it off before it evaporates . 

you may have toooooooo much wax in the clear.  you might need to 3000 it and power polish the area then put the decal on.   its ok to put decals over polish.  (not wax) 
Title: Re: Decals just won't stick
Post by: N PRGRES on April 28, 2012, 07:50:38 AM
sorry but you guys just are not putting them on right or something...

I know the sail panel birds I think are some old stock , cause the last few kits Ive had  had the sail bird with the paper backer.   unless they come that way.     but I have not seen any problems with the few kits ive seen or helped put on. 

when you use wax/greese remover ,  are you wipping it off with a clean cloth as soon as you wipe the remover on.  kinda like wax on wax off.     you got to wipe it off before it evaporates . 

you may have toooooooo much wax in the clear.  you might need to 3000 it and power polish the area then put the decal on.   its ok to put decals over polish.  (not wax) 
No disrespect Doug but I have put on quite a few stickers/decals, the car was clean, its not that they wouldn't stick to the car more than they would not release from the backing paper.  Funny that the ones from S and S adhered just fine.  If you have good luck with PG then by all means continue to use them, I am just stating the issues I have had is all.
Title: Re: Decals just won't stick
Post by: N PRGRES on May 03, 2012, 05:37:02 PM
Nathan at PG contacted me and is sending me the new graphics.  I explained to him and he made it right, so thats a good thing.   New sail birds are on the way
Title: Re: Decals just won't stick
Post by: SC79TransAm on May 04, 2012, 06:20:29 AM
sounds like good business....I  will use them when it comes time to get wifes birds done.
Title: Re: Decals just won't stick
Post by: norwood on May 04, 2012, 07:53:00 AM
sounds like good business....I  will use them when it comes time to get wifes birds done.

Good Bussiness?...Really, did you read the thread?  THe original call for help went out March 14, take a look at the calander. In my eyes maybe not so good.
Title: Re: Decals just won't stick
Post by: SC79TransAm on May 04, 2012, 12:14:10 PM
well considering they are part of this community, they took care of the problem and they didn't charge seems like decent business at least..... I have no loyalty to any sticker places, I was just stating my opinion, I believe that is the point of a forum?
Title: Re: Decals just won't stick
Post by: N PRGRES on May 04, 2012, 01:14:57 PM
It took awhile but they made it right, as long as I get the stickers I'll be happy.  Part of the issue was they wanted me to call them if I didn't get the stickers they supposedly sent, I got tired of getting attitude on the phone so I gave up and didn't call.  So at least now this issue is resolved.
Title: Re: Decals just won't stick
Post by: norwood on May 05, 2012, 04:56:20 AM
well considering they are part of this community, they took care of the problem and they didn't charge seems like decent business at least..... I have no loyalty to any sticker places, I was just stating my opinion, I believe that is the point of a forum?

Just questioning that 2 months with attitude is" decent" business as is your opinion.  You think it is and I think maybe not and that is a little surprising to me that anyone thinks that is "decent". Just stating MY OPINION.  Maybe its just me who thinks that after I spend my money on a product that the guy who took my money should stand behind  that product and provide me with the service for the paid for product in a timely and professional manner.  A consumer should not need to post in a public forum in order to get service, it should just happen.   But that is just me
Title: Re: Decals just won't stick
Post by: joe d on May 05, 2012, 06:46:11 AM
well considering they are part of this community, they took care of the problem and they didn't charge seems like decent business at least..... I have no loyalty to any sticker places, I was just stating my opinion, I believe that is the point of a forum?

Just questioning that 2 months with attitude is" decent" business as is your opinion.  You think it is and I think maybe not and that is a little surprising to me that anyone thinks that is "decent". Just stating MY OPINION.  Maybe its just me who thinks that after I spend my money on a product that the guy who took my money should stand behind  that product and provide me with the service for the paid for product in a timely and professional manner.  A consumer should not need to post in a public forum in order to get service, it should just happen.   But that is just me
i have to agree with norwood 100% good service should come standard
Title: Re: Decals just won't stick
Post by: SC79TransAm on May 05, 2012, 09:00:01 PM
well considering they are part of this community, they took care of the problem and they didn't charge seems like decent business at least..... I have no loyalty to any sticker places, I was just stating my opinion, I believe that is the point of a forum?

Just questioning that 2 months with attitude is" decent" business as is your opinion.  You think it is and I think maybe not and that is a little surprising to me that anyone thinks that is "decent". Just stating MY OPINION.  Maybe its just me who thinks that after I spend my money on a product that the guy who took my money should stand behind  that product and provide me with the service for the paid for product in a timely and professional manner.  A consumer should not need to post in a public forum in order to get service, it should just happen.   But that is just me
i have to agree with norwood 100% good service should come standard

guess i'm just used to shitty service and shitty results so the fact that they did anything was good news in my book.  Been getting hosed lately on ebay and with paypal so its just my mindset now that if I actually get anything I can use when I am done I am happy lol......either way its not my car, not my stickers, and really not my problem, just glad it was resolved for him in the end....could be stuck with money spent and no product like I have been for the past few months (purchase made from a guy outside of ebay, as addons to ebay order)....
Title: Re: Decals just won't stick
Post by: norwood on May 06, 2012, 08:57:14 AM
Sorry to hear you have been getting screwed........but the screwing seems different to me if it comes from a legitimate business vs some scamer on E Bay or Craigs list.  With Ebay and other online stuff its always a gamble. 
Title: Re: Decals just won't stick
Post by: SC79TransAm on May 06, 2012, 10:08:51 PM
yeah its real dicey nowadays.